Privacy Policy

Studio R respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, stored, and protected when you visit our website, create an account, or use our services.

Information We Collect

We may collect personal and business information when you:

  • Visit or interact with the Studio R website

  • Submit inquiries or booking requests

  • Create an account or log in

  • Complete payments or view invoices

  • Access or download delivered media

  • Use marketing tools or property websites

This information may include your name, email address, phone number, business name, billing details, property information, listing content, and login credentials.

How We Use Your Information

We use collected information to:

  • Provide and deliver our services

  • Create and manage user accounts

  • Process payments and invoices

  • Deliver photos, videos, floor plans, and listings

  • Generate property websites and marketing materials

  • Communicate updates, delivery notices, and support messages

  • Improve platform performance and user experience

We do not sell personal information to third parties.

Media, Listings, and Property Data

Property media, listing details, and uploaded content are used solely to deliver services, generate marketing assets, and create property websites associated with the client’s account.

Public-facing property websites display only the information selected or approved for publication by the client.

Payments and Billing

Payments are processed through secure third-party providers. Studio R does not store full credit card numbers or sensitive payment data on its own servers.

Billing information is used only to process transactions, verify payments, and manage invoices.

Cookies and Analytics

Studio R may use cookies or similar technologies to understand how visitors use the website, improve functionality, and optimize performance.

You may adjust browser settings to disable cookies, though some features may not function properly.

Data Storage and Retention

Personal data and delivered media may be stored for operational purposes, account access, and service continuity.

Studio R does not guarantee indefinite data retention. Clients are responsible for backing up their delivered files once access is provided.

Sharing of Information

We may share information only when necessary to:

  • Operate services through trusted third-party providers

  • Process payments and file delivery

  • Comply with legal obligations

All third parties are required to handle information securely and in accordance with applicable privacy standards.

Account Security

Clients are responsible for maintaining the confidentiality of their login credentials. Studio R is not responsible for unauthorized access caused by credential sharing or insecure account practices.

Marketing Communications

Studio R may contact you regarding bookings, deliveries, invoices, or service-related updates. Promotional communications may be sent occasionally, with the option to opt out at any time.

Third-Party Links

Our website may include links to external platforms or services. Studio R is not responsible for the privacy practices or content of third-party websites.

Updates to This Policy

Studio R may update this Privacy Policy periodically. Continued use of the website or services constitutes acceptance of the updated policy.

Contact

If you have questions or concerns regarding this Privacy Policy or how your information is handled, please contact Studio R using the details provided on this website.